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About Us

The SME Toolkit Zambia is a project of the Small and Medium Enterprise (SME) Department of the World Bank Group, ELIF Business Solutions (ELIF, formerly Step Out media communications), and the Common Market for Eastern and Southern African Countries (COMESA).

ELIF, a marketing and business development consultancy established in 2003, is Zambia's leading ICT-based enterprises development support organization.


ELIF’s current services and products to these clients and institutions include:-

- Institutional or Organizations ICT needs assessments.

- Development of ICTs use and application plan for the enhanced and efficient sustainable business and Project management.

- Development of detailed ICT Project plans and Project Proposals

- Facilitation of ICT 4D project funding servicing

- ICT4D Project and Business Management support services.

- ELIF has also established its operations of an ICT4D business centre in Chawama compound at the Moyos trading Building after relocating from Eureka House in the Town Centre in the last ten months.

- Business and project development support services

- Secretarial and computer services, and Graphic Designing

The Common Market for Eastern and Southern African Countries (COMESA, www.comesa.int) is the regional block body involved in the promotion of regional integration and networking for over 15 countries in Africa. The SME Toolkit Zambia will help COMESA meet its objectives of promoting COMESA regional integration through the development of SMEs. The SME Toolkit Zambia will also be used as catalyst for the revitalization of the COMESA SMEs Association.

The SME Department (www.ifc.org/sme) combines the market perspective of the International Finance Corporation with the policy expertise of the World Bank to promote local small business growth in developing nations. These merged capabilities create a powerful synergy and underscore a strategic commitment to improving lives by creating opportunities in small business. The mission of IFC (www.ifc.org), a member of the World Bank Group, is to promote sustainable private sector investment in developing countries as a way to reduce poverty and improve people's lives. IFC finances private sector investments in the developing world, mobilizes capital in the international financial markets, and provides technical assistance and advice to governments and businesses.

Sponsors and collaborating partners:

In Zambia, ELIF as the Coordination Organization with close liaison and collaborations has attracted a number of sponsors and collaborating partners ie:

v Barclay Bank Zambia

v Standard Chartered Bank

v Intermarket

v Zambia State Insurance Corporation Limited

v Communications Authority of Zambia

v Zamnet Communications

v The Government of Zambia through the Triangle of Hope taskforce

v Zambia development agency and the list will be up dated up on their formal commitments and partnership formalization with ELIF.


Project Coordinator


COMESA Secretariat

Ben Bella Road off Kafue round about

P.O.Box 30015

Lusaka, ZAMBIA

Tel: 260-1-229725-32, ext:466


Mobile: 260-97-531821


To learn more about partnership opportunities with the SME Toolkit Zambia, please send an email to info@smetoolkit.org.

We want your feedback! Please email any suggestions or problems you encounter to  feedback@smetoolkit.org. We look forward to hearing from you.

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